Contact us

Thanks for shopping on our website! If you have any question, feel free to contact us on below form, or through the following mailbox.

1. Seek After-sales service

First, please let us know the online platform where you bought the scooter from, as well as the order number, so we can find the order quickly. Then the relative service will follow up and give you a solution.

• For order from our official website (megawheels.com), please send an email to support@megawheels.com. 
• For order from our Amazon store, please send an email to m_scooter@hotmail.com.
• For order from our eBay store, please contact and send an email to ebay-support@megawheels.com.
• For order from other online store and seller, please contact the seller directly, they will have the responsibility to solve the problem for you.

Please be noted that the order number is must needed, or we can't find your order and go forward with the after-sale service, hope you can understand.

Address: Shenzhen, CN

Headquarter: MEGAWHEELS

2. Before-sales questions

If you have any question for the product or service before your purchasing, feel free to contact us by sending an email to support@megawheels.com.